Support

Need a hand?

Tell us what happened and we'll sort it. One inbox, real people, usually back within a day.

Can't get in Code didn't arrive, number changed, or the app won't let you past the age gate.

Coins and Power Pack Missing coins, a charge you don't recognise, or restoring a purchase on a new phone.

Reporting someone Report from the room or profile first, then send us the username if it's urgent.

Deleting your account Settings, Account, Delete. Everything goes within 30 days and we can't undo it.

Writing about a specific account? Include the UID from Settings, Account. It never changes, so it's the fastest way for us to find you.